Payment Terms
Pipergear Canada Ltd. requires all shipments to approved dealers to be paid for prior to shipping unless otherwise arranged. Visa and MasterCard is accepted.

Sample Shipments
Individual samples for your viewing may be purchased at listed MSRP pricing plus 5% handling and applicable taxes. Shipping is freight collect and insurance is purchasers responsibility. The difference between MSRP cost and dealer cost will be applied towards your first official dealer purchase. We are so confident with product quality that we will buy the samples back if you are not completely satisfied.

Freight Terms: FOB Langley British Columbia
To qualify for dealer status, dealers must place a booking order totaling 1000.00 unless other terms are arranged with Pipergear Canada.  Most quantities are  6 per box.  If you are interested in any product and we have not listed the case size, please feel free to send us an email: pipergear@shaw.ca

Lifetime Warranty
Sandpiper of California offers a lifetime warranty against any manufacturer's defects for the life of the bag. If a product ever fails due to a manufacturing defect they will repair the product, without charge, or replace it, at their discretion. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of the colors and materials over extended time and use. For warranty evaluation email Pipergear Canada Ltd. at pipergear@shaw.ca to receive an RMA# prior to shipping to Langley BC. All shipping must be prepaid. Pipergear Canada Ltd. will not be responsible for lost or damaged in-bound packages. Registered products must be clean.

Return & Replacement Policy
Defective merchandise may be returned upon receipt of a Return Merchandise Authorization Number (RMA#). Authorized returns must be freight pre-paid. Authorized return of saleable merchandise is subject to a 15% restocking fee upon approved Pipergear Canada inspection of the product. All freight/shortage claims must be made within 10 days after receipt

Other Conditions
Orders will be billed at prices in effect at time of shipment. There shall be no liability for failure to perform any or all of our obligations herein stated, if such failure is caused by strikes, labour troubles, acts of God, accidents, wars, sabotage, embargo, inability to obtain materials, any governmental authority having jurisdiction over us, or all other acts beyond our control. Actual photographs and product descriptions in catalog may vary slightly as design modifications do occur at factories to ensure products are upgraded to meet an exceed quality and functionality requirements as set out by Sandpiper of California. Colors may vary from catalog photographs and may not be depicted precisely. Pipergear Canada Ltd. is not responsible for errors or omissions in this Catalog.